Terms & conditions
Last updated: November 8, 2026
This policy is an initial version and will be finalised after legal review.
1. Who we are
Tech Matrix (techmatrixshop.com and facebook.com/techmatrixshopbd) is an independent digital products seller based in Bangladesh. We are not officially affiliated with the brands we sell (such as OpenAI, Anthropic, Google, Canva, Microsoft, Netflix, Amazon or Valve) unless stated otherwise.
2. Product types
| Type | What it means |
|---|---|
| Your own account | We help pay for an official subscription on an account you own and control. |
| Authorized licence | A licence bought through the vendor's authorized channel and assigned to you. |
| Gift card / code | A code valid for a stated region or currency, sourced from authorized distributors. |
We do not sell shared, cracked, stolen or “lifetime” accounts or keys.
3. Orders & payment
- Every order receives an Order ID.
- Payment is accepted via bKash/Nagad merchant or bank transfer, with the Order ID as reference.
- Delivery happens only after the payment is verified by TrxID.
- Prices are in BDT and include all charges. Prices may change with the USD rate, but a confirmed order's price will not change.
4. Your responsibilities
- Choose the correct product, region and account email.
- Follow the terms of the platform you're subscribing to.
- Keep your own account secure (password, 2FA).
5. Limitations
Changes to platform features, prices, availability or policies are outside our control. Tech Matrix is not responsible if a platform suspends an account because of the customer's own policy violations.
6. Refunds
Refunds and replacements follow our refund policy.
7. Contact
Messenger: m.me/techmatrixshopbd · Phone: +880 1560-016741
8. Business registration
DBID / trade licence number: to be added.